Our purpose is to create brighter lives for all. In our industry, we provide products and solutions to address some of the world’s biggest challenges, all while simultaneously creating economic, environmental and societal value for our stakeholders – customers, partners, employees, investors and shareholders.
Our approach to industry solutions sets us apart – we work with our customers and partners to provide customized solutions that are efficient and affordable, and that will meet their requirements.
At CMC we’re aware that the supplier-customer relationship is changing. It’s becoming more dynamic, with a focus on long-term strategic partnerships that create value for everyone; not just for profit, but for people and our planet.
That’s why we’re investing in tools and initiatives that improve the way we all work together, including a new transactional platform that will make invoicing and payments more efficient for our suppliers.
We consider our indirect suppliers as those who provide goods and services to CMC that are not used in the sale of our products, including things like Maintenance, Repair and Operations (MRO), technology, and most other services, for example.
This site will provide existing and invited suppliers with information about our supplier requirements, our terms and conditions and other resources.
Important Announcements
- As of July 18, 2022, CMC has migrated to a new Procure to Pay system called Coupa. The Coupa system brings great benefits to the overall procurement process and can help our suppliers gain more visibility to their orders and invoices. As such, we ask that all our suppliers adhere to some important requirements:
– All Coupa-related invoices must reference a CMC Purchase Order (PO) number. These PO numbers
will start with a 76 and will have ten digits in total.
– All invoices must be submitted electronically. We have several available options for electronic
submission. Please note that a PDF file is not considered an electronic invoice. Should you have any
questions on electronic invoices, please contact SupplierSupport@cmc.com. - During the implementation process, CMC onboarded suppliers to Coupa in a phased rollout. This process is complete. Any POs coming through Coupa should begin with a 76.
If you need help with these changes, we are here to help you. Supplier training sessions will be available, and if you need additional assistance, please contact us at suppliersupport@cmc.com.
Overview video on Coupa for CMC suppliers
Quick Reference Guides
Engaging with Coupa
If you would like to become a Punchout Supplier, Hosted Catalog Supplier, or simply use the Coupa Supplier Portal with CMC, please select the appropriate form to complete, and contact us via our contact form for instruction on next steps.
- To learn more about Coupa Supplier Portal, along with Hosted and Punchout Suppliers,
click here.
Supplier Questionnaire for Punchout Suppliers - We have created a catalog template for Hosted Suppliers and a Hosted Catalog Creation instructional overview for your reference.
- To register for the Coupa Supplier Portal, click here.
At CMC, we consider our direct suppliers to be those who provide goods and services
specifically used in, or sold with, our products. These typically include items that have measurable specifications (size/dimensions, type of packaging used, etc.), and that ties to a bill of material (BOM).
Examples of the kinds of items that would come from a direct supplier include metal alloys that could go into our steel, electrodes that help melt scrap, t-post accessories, wire mesh and rebar fabrication accessories.
Direct goods and services can also include chemicals, plastics, third-party manufactured items, sub-assemblies and transportation, among other things.
This site will provide existing and invited suppliers with information about our supplier requirements, our terms and conditions and other resources.
CMCs Terms and Conditions define the standard requirements that apply to all purchase orders for goods and services. This document outlines the expectations, responsibilities, and protections for both CMC and its suppliers, helping ensure consistent, transparent, and efficient business relationships.
Within these Terms and Conditions, suppliers will find key information on purchase order structure, pricing, delivery and shipping requirements, warranties, invoicing and payment terms, insurance obligations, and compliance standards. The document also addresses important topics such as safety, confidentiality, intellectual property, dispute resolution, and regulatory compliance.
These Terms are designed to provide clarity and alignment across all transactions and serve as the foundation for working with CMC, unless superseded by a separate Master Agreement.
To review the full details, download the complete Terms and Conditions document.
Why am I being asked to sign up?
As a supplier, you are a valuable partner of Commercial Metals Company (CMC). One key goal of our Source to Pay Modernization initiative is to improve how we engage with our suppliers on an ongoing basis. As part of this effort, we will begin leveraging Coupa’s spend management technology to request and pay for indirect goods and services more efficiently and effectively. As a valued supplier of CMC’s, we are requesting that you sign up via the Coupa Supplier Portal (or “CSP”) so that we can begin to send you Purchase Orders (POs) electronically. Additionally, we want to receive your invoices electronically via the CSP so we can review, process, and pay them efficiently and reduce payment delays caused by invoice discrepancies.
What if I am already a part of the Coupa Supplier Portal?
Great! That will make it even easier as CMC transitions. If you are already registered, please let us know at suppliersupport@cmc.com and we will connect with you via the portal to establish the electronic communications.
What are the benefits of joining the Coupa Supplier Portal (CSP)?
Benefits of joining include:
• Receive POs and send invoices directly in Coupa
(one central location, even across multiple customers)
• Gain clear visibility to all PO activity (order and payment status of submitted invoices)
Create online catalogs to increase visibility of your goods and services for clients to purchase
(maintain items and prices for order and invoice accuracy and processing efficiency)
• By joining the CSP, invoices will be processed more efficiently – resulting in more
timely payments in accordance with terms.
How much does it cost to join?
There is NO COST, Coupa does not charge suppliers to use the portal.
Where do I register and sign in?
Visit https://supplier.coupahost.com and complete the required information.
You do not need any special codes to register.
How can I connect with CMC after registering on the portal?
We will send an invitation as we go live with Coupa with instructions on how to add CMC as a customer within the CSP. Once you receive the invitation, please follow the instructions.
If I use the portal who pays me?
CMC is still responsible and will continue to make payments directly to you. There is no change
to your relationship with CMC and how you get paid today. Coupa is simply used as a tool to facilitate orders, e- invoices, communications, and spend visibility for suppliers and CMC.
How do I add additional employees so that others from my organization can access the portal?
Your organization may have a need for multiple employees to have access to the CSP.
Follow these steps:
1. From the menu, select Admin.
2. Choose the User tab and click Invite User.
3. Provide the required information in the window that opens.
4. Select save (or hit enter)
How do I update my supplier record, including banking information?
New supplier onboarding and supplier maintenance is handled by our buying team:
Email: suppliersupport@cmc.com
Supplier maintenance includes updating payment information. This information is stored in a secure location within our ERP system.
What options are available to submit PO backed invoices?
CMC offers the following methods to submit invoices:
• CXML integration, for high transaction volume suppliers who want to be directly integrated to Coupa. Suppliers will send their invoice information through a cXML format and post the file directly to Coupa. If you would like this option, please contact suppliersupport@cmc.com to begin the set-up process.
• Coupa Supplier Portal (CSP): We will send you an email invitation to register on the CSP. You
can log in to the CSP to view POs as well as create and send invoices electronically. This is our preferred option for those not integrated via CXML. To use this option, send us the email address where you would like to receive the invitation.
• Supplier Actionable Notification: You can act directly from your email inbox, receive purchase orders, and create invoices without registering or logging in to the Coupa Supplier Portal. To use this option, send us the email address where you would like to receive notifications.
Can I send both paper and electronic PO backed invoices?
No. Once you have committed to electronic invoicing, CMC will no longer process paper/manual invoices.
What do I do if I have not invoiced CMC for goods and/or services recently rendered?
For any purchases initiated prior to May 30, 2022, CMC will process the non-PO backed invoice following our current invoice submission process. However, any purchase made after May 30, 2022 with a PO number MUST be invoiced via the CSP. Do NOT send PO invoices or invoice copies to CMC locations via email or USPS.
How will I know that the PO is a Coupa PO?
The Coupa PO number will start with a “76” and will come from CMC directly.
What should I do if I have pre-Coupa invoices that have not been paid?
Accounts Payable can assist with non-PO invoice payment status and/or invoices issued prior to Coupa supplier enablement: Email: ap.helpdesk@cmc.com Telephone: 866-748-6316
Who do I contact if I still have open questions after reading this FAQ?
CMC is always willing to support you. Please contact us at suppliersupport@cmc.com with your questions and we will be in touch shortly.
